CLIENT ONBOARDING

Your next chapter.
Starts here.

A great website starts with a clear brief. Tell us about your business, your vision and what you need — we’ll bring the pieces together.

8 steps · Around 15–20 minutes · No technical knowledge needed

A little preparation.
A better website.

Have your logo, inspiration links and any existing website details nearby. You can share a link to a folder for your content and images.

Not sure about something?
That’s fine. Leave optional fields blank or tell us you need guidance.

Before you start
Please keep this page open until you submit. Your answers are not saved as a draft.

Need a hand?
admin@byklash.com

01 / Your business

Start with the essentials. Fields marked * are required; everything else can be left blank or answered “Not sure yet”.

Your full name

Email address

Phone / WhatsApp number

Your role

Business / trading name

Registered business name (if different)

Business location and areas you serve

What does your business do?

Social media links

Who will approve the website?

02 / What should your website achieve?

Tell us who we are designing for and what a successful launch looks like.

What kind of project is this?

Current website (if you have one)

What works and what needs improving on your current website?

The most important action a visitor should take

Who is your ideal customer?

How will you measure success?

Who are your main competitors?

03 / Your brand and creative direction

We want the website to feel unmistakably yours.

What brand materials do you have?

Link to logo / brand guidelines

Preferred colours and fonts

Websites you like, and why

Anything you dislike or want us to avoid?

How should your brand sound?

04 / Pages, copy and imagery

Give us an idea of your website's structure and who will prepare the content.

Page details and any other pages

Who will supply the website copy?

What about photos and videos?

Link to content, photos and documents

Testimonials, awards, accreditations and case studies

Website languages

Content that must be kept or moved

05 / What does it need to do?

Select what applies. For a shop or booking website, include the practical details below.

If selling online: tell us about your shop

If taking bookings: how should it work?

Tools and integrations you already use

What should happen after an enquiry, sale or booking?

Other functionality or accessibility requirements

06 / Domain, hosting and visibility

Tell us what is already in place. We will arrange any account access separately.

Your domain name (or preferred domain)

Domain status

Domain provider

Hosting status

Current hosting / website platform

Business email provider

Who manages your existing website and accounts?

What would customers search to find you?

Analytics / tracking already in place?

Privacy, cookies and legal requirements

07 / Budget, timing and handover

Help us plan a realistic scope and an organised launch.

Agreed byKlash plan / package (if any)

Budget / monthly budget and currency

Preferred launch date

Is there a fixed deadline or launch event?

When will your content be ready?

Who should maintain the website?

Preferred communication and availability

08 / Final details

Use Back to check your answers before submitting. Your responses will be sent to the byKlash team to review your project.

Anything else we should know?

Privacy acknowledgement

I have read the Privacy Policy and understand that byKlash will use these details to review and discuss my website project.

Your next chapter.Starts here.

A little preparation.A better website.